QUESTIONS
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1. What is the function of the Journal Locales setting?
The Journal Locales setting allows a journal to operate in multiple languages. This feature is essential for publications that serve bilingual or international audiences. It helps ensure that titles, abstracts, and submission interfaces are presented appropriately in each selected language.
2. How should the journal link be entered?
The journal link should be a valid URL starting with “http://” or “https://”. It should point directly to your journal's public homepage. Test the link regularly to ensure it works correctly and does not lead to a broken page or outdated domain.
3. What are the publication frequency options?
Common options include Monthly, Quarterly, Semi-annually, and Annually. Choose the frequency based on your editorial workflow, peer review capacity, and audience expectations. The frequency should be clearly stated to set reader and author expectations appropriately.
4. Who provides Print ISSN / Online ISSN?
The Print ISSN and Online ISSN are issued by your national ISSN authority. For example, in Iran, it is managed by the National Library. Make sure to register the correct formats and avoid changing them once published to maintain consistency across platforms.
5. What is the Journal Code used for?
The Journal Code is a unique identifier used internally to track the journal. It helps with administrative tasks, data exports, and multi-journal platforms. Choose a short and meaningful alphanumeric code, such as “IJH2024” for the International Journal of Humanities.
6. What is the recommended abstract word count?
The abstract should generally fall within 150 to 250 words. This ensures enough detail is provided to summarize the research while keeping the text concise. Both English and Arabic abstracts should meet these word count standards if the journal is bilingual.
7. How many keywords should authors include?
Authors should provide 4 to 7 keywords. These keywords enhance the discoverability of articles in indexing databases and search engines. Encourage the use of controlled vocabularies like MeSH or Scopus Thesaurus to maintain consistency and relevance.
8. What is the purpose of the Journal Main Email?
The Journal Main Email serves as the central communication channel for the journal. Authors and reviewers use it to inquire about submissions, policies, and technical issues. It should be monitored regularly and use a professional domain (e.g., editorial@journal.org).
9. What happens when you click Save in settings?
Clicking Save applies all current changes made in the settings panel. This ensures that your updates are reflected across the system immediately. Failing to save changes may result in lost configurations or outdated settings remaining in effect.
10. Why use Automatic Follow-Up?
Automatic Follow-Up ensures timely reminders are sent to reviewers, editors, or authors. This feature helps maintain momentum in the editorial workflow, especially when human oversight is limited or when dealing with high submission volumes.
11. What does 'Website Layout Settings' control?
The Website Layout Settings panel controls the structure of your journal homepage, featured sections, and article displays. You can manage banners, mobile responsiveness, and how the current issue or call for papers appears to visitors.
12. What files can authors upload?
Authors can upload a range of files including DOCX manuscripts, cover letters, figures, and supplementary materials. Administrators can configure which files are required, optional, or disabled during the submission process.
13. How are editors assigned to submissions?
Editors can be automatically or manually assigned to submissions. Section Editors may also assign reviewers, depending on the permissions set by the System Administrator. This helps divide editorial responsibilities efficiently across subject areas.
14. What happens if a reviewer is inactive?
If a reviewer is inactive past a configured threshold (e.g., 15 days), the system can automatically unassign them. This prevents delays in the peer review process and allows editors to find an alternative reviewer quickly.
15. Can authors change co-authors during revision?
Yes, if this option is enabled, authors can add or remove co-authors during the revision step. This is useful when collaborative changes occur after the initial submission or when contributors are formally updated.
16. How is DOI registration configured?
DOI settings allow integration with services like Crossref. You’ll need to input a DOI prefix, API credentials, and ensure proper XML metadata is mapped for consistency. This enables automatic DOI assignment upon article publication.
17. What is the Journal Metrics panel for?
The Journal Metrics panel controls visibility for acceptance rate, review times, and publication stats. Displaying these metrics transparently helps attract authors and improves credibility with indexing agencies and readers alike.
18. Can a journal display citation counts?
Yes, if enabled, your platform can show article-level citation metrics. These stats are typically pulled from external databases and provide insight into article impact and readership trends, especially for highly cited work.
19. How is payment configured in the system?
Journals can define submission fees, APCs, and reviewer honoraria within the Payment panel. This includes setting currency, enabling receipt uploads, and defining at which step fees are collected—submission, review, or final acceptance.
20. How are social media links added?
You can add journal social links for platforms like LinkedIn, Facebook, or X (Twitter) via the Social Networks panel. Just enter the full URL and optionally upload platform logos or icons for display on the site.
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